501 SHADY SHORES DRIVE • LAKE DALLAS, TX 75065 • (940) 497-2999
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About Us
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Lake Dallas Municipal Utility Authority was created on May 30, 1963, for the purpose of providing a source of water supply for municipal, domestic, and industrial use and for operating a complete sanitary sewer system. In 1975, the City of Lake Dallas lost a trial hearing and Lake Dallas Municipal Utility Authority became Lake Cities Municipal Utility Authority. In the original statute passed in 1963, at the time, citizens of Lake Dallas were patronizing private water firms for their water where the sewer “system” consisted of septic tanks. With population increase, the septic tanks were creating serious overflow problems. County and State authorities were pressing for corrective measures, and city officials were struggling to comply.

The obvious remedy was installation of a water and sewer system by the City of Lake Dallas. This, however, was not feasible. The City had been in political turmoil, had disincorporated and reincorporated on occasions, and was unable to find a market for its bonds. The funds for the needed systems simply could not be raised. Seeking other approaches, officials were advised that a separate Utility Authority would be able to sell bonds, construct and operate the facilities. This route was approved, a bill was drafted and submitted to the Legislature and passed. But the turmoil did not end here. A move to disincorporate Lake Dallas again was initiated. An election was called, August 8, 1964, and by a narrow margin, the City once again dissolved.

This action had the effect of demolishing the Lake Dallas Municipal Utility Authority. For the enacting statue tied its organization and operations closely to the City of Lake Dallas. Its Board of Directors was appointed by Lake Dallas’ City Council; its tax rolls were those of the City. Counsel advised the Mayor that without the City, the Utility Authority was unable to function.

But the problems of water and sewer still needed to be solved. Accordingly, new legislation was drafted and submitted to the Legislature. This eventually was passed, and once again the Authority was in business.

The new law created the Authority as an independent entity. No organizational and operational ties with Lake Dallas remained. Therefore, Lake Cities Municipal Utility Authority is completely run independently of the City of Lake Dallas. Lake Cities MUA is governed by five elected Board Members who host regular monthly Board meetings on the third Monday of the month.

In 1979, a 250,000 gallon elevated storage tank was built to provide fire protection. Then, in 1990’s, a Water Tower was built in Shady Shores to help with the Northern district. In 1989, along with twenty-one other cities and municipalities, Lake Cities MUA joined in creating Upper Trinity Regional Water District. UTRWD was created to provide water and wastewater services to Denton County. Each city, or municipality, has a Board appointed representative to sit on the UTRWD Board to protect the interest of Lake Cities MUA. Lake Cites MUA has approximately 5,000 customers to date and is staffed by twenty-one employees. We are located at 501 N. Shady Shores Road, Lake Dallas, TX. Lake Cities MUA currently has two main facilities; the Main Administrative Office, where the bills are received and posted, and the Service Center that is home to our outside field staff and where the equipment is protected.

Lake Cities Municipal Utility Authority is dedicated to being a vital part of the community, keeping up with technology, keeping staff well trained, meeting all state and federal requirements along with providing its customers with excellent water and wastewater services.

LCMUA MISSION STATEMENT

Lake Cities Municipal Utility Authority is a State Agency created by the State of Texas in 1964 to service Lake Dallas, Shady Shores and Hickory Creek as a Public Water Utility. Our mission is to produce and distribute safe, high quality water for domestic and commercial uses as well as provide fire protection in ample quantity and the collection of wastewater in a professional manner and at the most economical cost to our customers. LCMUA meets or exceeds all federal and state regulatory standards.

LCMUA VISION STATEMENT

Lake Cities Municipal Utility Authority will be the Standard of Excellence in customer service and the water and wastewater utility industry. It is our vision to receive a Superior Water rating from the State of Texas.

LCMUA VALUE STATEMENT

Above all, LCMUA values our customers;  they are the reason we exist. Anticipating and exceeding their expectations guides our strategic planning, drives our decision making process, and prioritizes our actions. We recognize that successful customer relationships directly depend on our employees. Every employee is committed to continuing education, certification and achieving accomplishments so that our customers can have complete confidence that we are dedicated to providing the highest standard of quality in water and wastewater utilities.

LCMUA will continue to be responsible for the environment, be actively involved in the community, be innovated and creative to meet the standard of Excellence in the water and wastewater utilities industry.

 
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